Hospital Policies
Appointment Policy
Walk-in clients are welcome when possible, however appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, cash and personal checks.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Vaccination Policy
All hospitalized or boarding pets must be current on their vaccinations. Our required vaccinations for dogs are distemper, hepatitis, leptospirosis, parainfluenza, parvo virus, bordetella, and rabies. Our required vaccinations for cats are feline viral rhinotracheitis, calici virus, panleukopenia and rabies.
A safe flea treatment will be given to any hospitalized or boarding pet with visible fleas.
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